The UK's leading claims innovator
Optimised for scale
Optimised for scale
Scalable insurtech for personalised claims fulfilment.
We combine human expertise with advanced AI and cloud solutions to streamline claims processing. Our platform delivers faster, more accurate, and more transparent insurance experiences.
AI-Cloud Solutions
Award Winning Software
Fluid & Scalable
Trusted by 150+ top brands worldwide.
Trusted by 150+ top brands worldwide.
Trusted by 150+ top brands worldwide.
We go beyond claims management, delivering personalised solutions, powered by a dedicated team of specialists and innovative technology - ensuring every interaction is meaningful and personal.
Smart AI
Smart AI
Smart AI
Personal approach
Personal approach
Personal approach
Specialist expertise
Specialist expertise
Specialist expertise
What makes us better
What makes us better
What makes us better
Innovative Solutions Spotlight
AI powered contact center
Powered by AWS, our AI-driven contact centre delivers faster, smarter and more personal customer interactions. Intelligent call routing connects policyholders to the right handler instantly, while automated summaries and insights help insurers act quickly and confidently even during surge events.
Validation
Fraud Detection
Customer Portals
Integration
AI powered contact center
Powered by AWS, our AI-driven contact centre delivers faster, smarter and more personal customer interactions. Intelligent call routing connects policyholders to the right handler instantly, while automated summaries and insights help insurers act quickly and confidently even during surge events.
Validation
Fraud Detection
Customer Portals
Integration
AI powered contact center
Powered by AWS, our AI-driven contact centre delivers faster, smarter and more personal customer interactions. Intelligent call routing connects policyholders to the right handler instantly, while automated summaries and insights help insurers act quickly and confidently even during surge events.
Validation
Fraud Detection
Customer Portals
Integration
We prioritise speed, efficiency, and cost-effective solutions - whilst delivering exceptional customer service at every step.
Benifits of SBS
Benifits of SBS
Benifits of SBS
What makes this product better
Personal service
Every claim is handled by a dedicated specialist — no hand-offs, no chasing.
Personal service
Every claim is handled by a dedicated specialist — no hand-offs, no chasing.
Personal service
Every claim is handled by a dedicated specialist — no hand-offs, no chasing.
Technology-led
Smart validation tools, digital self-service and automation that speed up every claim.
Technology-led
Smart validation tools, digital self-service and automation that speed up every claim.
Technology-led
Smart validation tools, digital self-service and automation that speed up every claim.
Fast outcomes
Efficient assessment, replacement and settlement — without compromising on care.
Fast outcomes
Efficient assessment, replacement and settlement — without compromising on care.
Fast outcomes
Efficient assessment, replacement and settlement — without compromising on care.
Built for insurers
Flexible fulfilment solutions that scale with your portfolio and clients.
Built for insurers
Flexible fulfilment solutions that scale with your portfolio and clients.
Built for insurers
Flexible fulfilment solutions that scale with your portfolio and clients.
Ever-Evolving Updates
We continually refine features to match emerging trends.
Ever-Evolving Updates
We continually refine features to match emerging trends.
Ever-Evolving Updates
We continually refine features to match emerging trends.
The UK's leading claims innovator
The UK's leading claims innovator
The UK's leading claims innovator
British Insurance Awards
Gold Award
Insurance Post - 2024 Claims innovation of the year
Gold Award
Insurance Post - 2024 Claims innovation of the year
Gold Award
Insurance Post - 2024 Claims innovation of the year
Gold Award
Insurance Times - 2023 Excellence in AI
Gold Award
Insurance Times - 2023 Excellence in AI
Gold Award
Insurance Times - 2023 Excellence in AI
Gold Award
SME National Business - 2023 Business Innovation Award
Gold Award
SME National Business - 2023 Business Innovation Award
Gold Award
SME National Business - 2023 Business Innovation Award
Gold Award
British Claims - 2023 InsurTech Award
Gold Award
British Claims - 2023 InsurTech Award
Gold Award
British Claims - 2023 InsurTech Award
Recent posts
Recent posts
Recent posts
Latest from us
FAQ
Common questions
How long will it take to settle my claim?
Usually it takes between 3-5 days to settle your claim though this can depend on the severity. SBS will reach out to you within 2 hours of receiving the claim from your insurer.
Can I manage my claim online?
How can I register feedback about my claim?
I haven’t received my Voucher what should I do?
When will the collection or inspection of my item take place?
How can I provide evidence of loss or ownership.
Can I return my replacement items?
FAQ
Common questions
How long will it take to settle my claim?
Usually it takes between 3-5 days to settle your claim though this can depend on the severity. SBS will reach out to you within 2 hours of receiving the claim from your insurer.
Can I manage my claim online?
How can I register feedback about my claim?
I haven’t received my Voucher what should I do?
When will the collection or inspection of my item take place?
How can I provide evidence of loss or ownership.
Can I return my replacement items?
FAQ
Common questions
How long will it take to settle my claim?
Usually it takes between 3-5 days to settle your claim though this can depend on the severity. SBS will reach out to you within 2 hours of receiving the claim from your insurer.
Can I manage my claim online?
How can I register feedback about my claim?
I haven’t received my Voucher what should I do?
When will the collection or inspection of my item take place?
How can I provide evidence of loss or ownership.
Can I return my replacement items?
FAQ
Common questions
How long will it take to settle my claim?
Usually it takes between 3-5 days to settle your claim though this can depend on the severity. SBS will reach out to you within 2 hours of receiving the claim from your insurer.