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We go beyond claims management, delivering personalised solutions, powered by a dedicated team of specialists and innovative technology - ensuring every interaction is meaningful and personal.
Utilizing AWS for rapid, personalized service, ensuring no customer waits, maintaining two decades of commitment to personalized claims.
Generative AI streamlines operations, from call routing to summaries, empowering Claims Handlers for personalized assistance.
Innovative software finds cost-effective replacements, ensuring optimal customer outcomes for leading UK home insurers.
Balancing personal service with self-serve options, including tracking, uploads, and updates for policyholders across all commodities.
Integrating AI and Data Science into Contact Centre operations detects and counters fraudulent claims promptly and effectively.
Integration specialists with software integrated into global insurance platforms. Guidewire Partner Connect Programme members.
Claims innovation of the year
Excellence in AI
Business Innovation Award
InsurTech Award
Best use of technology for customer experience
Different by degree because we're different in kind - our people make the difference. With dedicated product experts across all commodity lines, we are more than an Insurtech.
We blend technology with customer-focused, service-driven fulfilment solutions – ensuring every claim receives personalised handling.
We prioritise speed, efficiency, and cost-effective solutions - whilst delivering exceptional customer service at every step.
