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SBS INSURANCE SERVICES PRIVACY POLICY

SBS Insurance appreciates your visit to this Policyholder Portal ("SBS Policyholder Portal") and your interest in our services and products. Your privacy is important to us and we take care to protect your personal data collected, processed and used during visits to the SBS Policyholder Portal. Within this Privacy Policy, you will find information on how SBS Insurance Services collects and uses your personal data provided to us during your visits of the Policyholder Portal. Please read the following carefully to understand our practices regarding your personal data and how we will treat it.

  • User Privacy and Data Protection are human rights.
  • We are obliged to take care of our users’ personal information.
  • We will never sell, rent or otherwise distribute and/or make public users personal information.
  • Data will only be collected and used for important practices when necessary for business purposes.

Along with our business and internal computer systems, this Policyholder Portal is designed to comply with the following national and international legislation with regards to data protection and user privacy:

This Policyholder Portal’s compliance with the above legislation, all of which are stringent in nature, means that this site is likely compliant with the data protection and user privacy legislation set out by many other countries and territories as well. If you are unsure about whether this site is compliant with your own country of residences’ specific data protection and user privacy legislation you should contact us (section 11) for further details.

This Policyholder Portal collects and uses personal information for the following reasons:
Policyholder Portal visits tracking

When you visit the SBS Policyholder Portal, our web server automatically records details about your visit (for example, your IP address, the Policyholder Portal from which you visit us, the type of browser software used, the SBS pages that you actually visit including the date and the duration of your visit). Like most Policyholder Portals, this site uses Google Analytics (GA) to track user interaction. We consider Google to be a third party data processor (see section 6 below). GA makes use of cookies, details of which can be found on Google’s developer guides. Our Policyholder Portal uses the analytics.js implementation of GA.

Contact Form

If you choose to contact us using the contact form on our Contact us page or an email link like this one, none of the data that you supply will be stored by this Policyholder Portal or passed to / be processed by any of the third party data processors. Instead, the data will be collated into an email and sent to us over the Simple Mail Transfer Protocol (SMTP). Our SMTP servers are protected by SSL meaning that the email content is encrypted before being sent across the internet. The email content is then decrypted by our local computers and devices.

Other reasons that SBS will use your personal data include:

  • For the purposes of technical administration and research & development of the SBS Policyholder Portal,
  • For customer and user administration and marketing,
  • To inform you about our services and products, and for such purposes as otherwise specified.

None of the personal information will be stored in this Policyholder Portal’s database.

Pseudonymisation is a recent requirement of the GDPR which many web application developers are currently working to fully implement. We are committed to keeping it as a high priority and will implement it on this website as soon as we are able to.

This Policyholder Portal is hosted by CoretekHosting within a UK data center located just outside London. For all additional details in regards to theserver, hosting provider or any other likewise topics, please contact us. All traffic (transferal of files) between this Policyholder Portal and your browser is encrypted and delivered over HTTPS.

We use a number of third parties to process personal data on our behalf. These third parties have been carefully chosen and all of them comply with the legislation set out in section 2.0. All of thethird parties are based in the USA and are EU-U.S Privacy Shield compliant.

We will report any unlawful data breach of this Policyholder Portal’s database or the database(s) of any of our third party data processors to any and all relevant persons and authorities within 72 hours of the breach if it is apparent that personal data stored in an identifiable manner has been stolen.

Any changes to the way SBS Insurance Services collects or uses data will be timely reflected in this policy.

We strive to maintain the most accurate information possible in order to maintain our high quality standard of service. If any of your information changes, please log in to the Policyholder Portal and update it, or contact a customer service representative to do so for you.

By accessing the SBS Policyholder Portal you accept this Privacy Statement ("Statement").If you do not agree to this Policy, do not proceed to further web pages of the Policyholder Portal. This policy will be updated timely and in line with external regulations and internal processes. The last line of this Statement below indicates when the Statement was last updated.

For any queries in regard to the collection or use of your personal data, please contact us at info@sbs-claims.co.uk or write to us at Beecroft Court, Beecroft Road, Cannock, Staffordshire, WS11 1JP.

The statement was updated on March 23rd 2018.